Social media has influence over senior executives too (not just “young” people)

Tweet TweetTom Foremski at Silicon Valley Watcher posted an …
Posted on 17 November 2009

Tom Foremski at Silicon Valley Watcher posted an interesting take on a new study released by the Society for New Communications Research (SNCR) stating that senior executives are affected by social media and that the influence of online communities on business decisions has grown over the past three years.

Check out the results of the study here.

I’m not surprised the results of this study reflect the growing influence of social media. What’s more interesting, in my opinion, is what seems to be a more fundamental shift toward collaborative decision-making in professional environments. Certainly social media facilitates that but it strikes me as a deeper shift than technology and communication tools.

For example, the fact that ‘younger’ and ‘older’ professionals are heavier users of social tools than their middle aged counterparts may indicate that a) younger people are naturally more familiar with social media (something we’ve long known) and b) older people have accrued more emotional intelligence (something suggested in past studies on the topic) and, one could argue, use social media as a byproduct of that characteristic.

A new wave of social media gurus?

A new wave of social media gurus?

Does this study suggest that ‘older’ people simply get social media more than middle aged people? Perhaps collaboration, motivation and consensus-building are more important to older people? Of course these are incredibly broad strokes but what if anything do these results suggest about our age and how we use social media?

Would love to hear your take in the comments…

Joseph Kingsbury, Text 100

Photo credit: Andreas photography

Comments 3
  • http://www.leadernetworks.com Vanessa DiMauro

    Hi Joseph,
    Thank you so much for your blog on the study. As one of the authors of this study with Don Bulmer, we too were surprised by these results in particular – we actually re-ran the numbers a few times just to ensure we had it right as we know this was a big finding! Through the followup interviews we explored some of the reasons for the middle management gap in skills and knowledge. Time to learn and increasing (and often tactical) pressures in the workplace were one of the primary reasons cited by middle aged people who incidentally were often middle managers. Your point about senior execs EQ (emotional quotient) is spot and when coupled with the the efficiency of social media for networking- really creates a winning combination.

  • http://www.twitter.com/jkingsbury Joseph Kingsbury, Text 100

    Vanessa – your point about tactical and time-related pressures on middle (aged) managers certainly makes sense. ‘I don’t have time’ or ‘need to focus on actual work’ are typical reactions to social media for some. If they thought about it as relationship-building, sales, marketing, customer support, etc. they might realize that social media increasingly is the actual work that needs attention. Thanks again for a thought provoking study…

  • http://www.solveitmedia.com/ social media

    Yes thats true, it will be a huge player for the local seniors community. I see more and more local and regionally targeted seniors using social networking sites to their advantages.

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