social media measurement

Brands As Publishers – The Debate Continues

At my favorite panel thus far at SXSW “Brave New World: Debating Brands’ Role as Publishers,” moderator Tom Ashbrook of …

Yes, Social Is Working – The Power of Anecdotal Business Results

I was one of the lucky ones who got a seat at the “Marketing Budgets Have Gone Social – Is …

Measuring Influence: It’s All Relative

Today’s extra-social world is redefining the way brands decide who might be considered a ‘VIP’. Prominent airlines are offering free …

These Aren’t the Cars You’re Looking For….

Little Darth made quite an impression in the blockbuster Super Bowl ad by Volkswagen. YouTube views are well over 20 million, …

Measuring Success: Is it Time to Quit Your Corporate Blog?

It’s a common scenario: you’ve put a lot of time and effort into the strategy and design of a corporate …

What PR Professionals Need To Know About Web Analytics

If your reaction to the headline was, “what on earth does Web analytics have to do with my job?” you …

Social Media: Transforming Business, ROI and the Role of PR

The impact of social media is growing beyond PR and marketing toward business functions such as sales, customer service and …

Why the “last click” model is flawed (hint: getting me to buy takes more than 3.2 ads)

94% of touch points in today’s “last click model” are thrown away and not given any credit for a sale. …

Is Twitter just “pointless babble?”

40% of posts on Twitter are “pointless babble” according to the latest media headlines. That data comes from a recent …